Investigating - Due to the inability for some customers to access Page Approvals via the dropdown at the top of a Confluence page, we have implemented the full functionality in the Page Approval Status Macro. Now, the macro will display the Page Approval on its first tab, and the usual summary display on its second tab. In light of this change, the macro has been renamed Page Approval / Page Approval Status Macro, though this rename will rollout gradually to users. Exporting will not be impacted, and the status macro will export only the page approval status as expected. Note that this is a temporary change, and will be reverted when Atlassian have released a fix for our Page Approvals.
Apr 02, 2025 - 16:36 UTC
Identified - Yesterday at 21:51 UTC Atlassian told us their engineering team was still actively trying to find and fix the cause of the issue. They had identified a couple of possibilities related to some internal changes, which they are trying to revert in order to resolve the problem.
Apr 02, 2025 - 08:08 UTC
Update - At 9.47am GMT Atlassian updated us that deployment of fix is still in progress and that they will notify us once it's complete and ready for testing. Thank you for your patience and understanding.
Apr 01, 2025 - 10:01 UTC
Monitoring - Atlassian informed us at 5.35am UK time that their Engineering team was deploying a fix for this issue. They are monitoring its progress and will notify us once it's complete and ready for testing.
Apr 01, 2025 - 08:05 UTC
Update - Atlassian are actively working on the case. They have asked to please bear with them while they find a solution.
Mar 31, 2025 - 14:54 UTC
Update - We have detected the root cause of the issue in the response the app receives from a Confluence Cloud API, and we have reported the findings to Atlassian. We are currently collaborating to resolve the bug.
Mar 31, 2025 - 11:43 UTC
Identified - Approvals through the byline temporarily unavailable for Approvals for Confluence Cloud
Mar 31, 2025 - 08:34 UTC